Today many organizations still rely on obsolete practices to manage their day to day operations. These approaches have an adverse impact on workforce productivity in terms of wasted man-hours required to perform a simple task.
How workflow automation helps? – Assigning and approval of tasks
Managing workflows require effective collaboration among workflow participants. Consider a simple example of an approval process for updating a set of content on a website, where an employee’s content suggestions are reviewed first by his manager and then by the team head followed by the technical head. The employee, the manager, the head, the technical team are participants in the content approval workflow. They communicate via emails, phone calls or by manually following up with each other.