A provider of Human Resource Management services and solutions offers a web based application suite that helps clients streamline HR functions such as benefits administration, payroll processing, and performance management. The company's software is in use by thousands of organizations, including many Fortune 1000 firms throughout North America, primarily delivered as a service through the web. These are available to customers as outsourced solutions or licensed software applications.
With the rapid growth of business the client wanted a solution that could address the needs of the marketplace while leveraging the existing systems in a cost-effective manner. The existing legacy system was not able to meet the evolving requirements of customers. The client wanted a solution that could integrate the various HR services like managing workflow's & activity planning, employee management, remuneration & benefits management, leave management and tax & return filing. These services could then be offered through the web as a subscription model to clients based on their requirements.
Software as a Service (SaaS) model was chosen to develop the solution that could leverage a web-based architecture for rapid deployment, provide customized functionality, and improve scalability.
Organizations vary in their process and requirements for HR related services. One of the main challenges was to provide the application the ability to configure according to the business needs of customers. The application also had to ensure that the data of each client remains secured from other client's data.
Some of the challenges included:
Trigent helped develop the integrated HRM solution. The web based solution is fast to setup, easy to use and provides improved ROI by reducing HR transaction costs.
- Dan Lawton
Founder, ebiz Industries