Quality

Trigent follows quality management processes based on the Rational Unified process and our own proprietary Quality Management System (QMS). QMS addresses the eight core quality management principles defined in ISO 9000 standards and forms the process framework for every client engagement.

Quality Policy

Trigent is committed to delivering defect free products and services on time, within budget and schedule, consistently meeting or exceeding our customers' expectations, giving them time-to-market advantage and competitive edge.

-Bharat Khatau
Chairman & CEO

Quality Certifications

Trigent has demonstrated a strong commitment to quality management since its inception. Trigent's India Development Center has been certified ISO 9001 compliant since 1996, and became one of only 35 "TickIT" organizations in India.

In 2004, the Trigent India Development Center was independently assessed against the Capability Maturity Model for Software (CMM) by SEI-certified assessors from KPMG and rated at CMM Level 4.

Being an SEI CMM Level 4 certified company signifies the fact that the organization has a well-defined, measured process for software development, total QMS implementation and for achieving ongoing quality improvements. It is one of approximately 125 software development organizations worldwide to achieve this rating.

Software Application Development Methodology

Trigent employs a flexible set of methodologies in developing and maintaining software applications, based on the clients' specific project and organizational requirements. In determining the appropriate software development methodology for a given project, Trigent considers such issues as:

• The stage of the application lifecycle
• How clearly requirements are initially specified
• How likely requirements are to change in the course of the project
• How the Trigent and client development teams will work together
• The time-to-deployment requirements

Some of the most common application development methodologies Trigent employs include:

• The 4D Methodology, Trigent’s four-phase process for developing Web-based applications, encompassing Discover, Design, Develop, and Deploy. Each phase represents a milestone that is used as a management checkpoint to review and approve progress and quality.
  
• The Agile Process, used in development projects that need to accommodate changing requirements, even late in development. Agile programming focuses on frequent delivery of working software, with small development teams and close collaboration among developers and business managers.
  
• eXtreme Programming (XP), a process that emphasizes business results first, and employs an incremental development approach, using continual testing and revision. eXtreme programming focuses on quickly creating code that works in a limited way, and building on it.
  
• Maintain Methodology, for the maintenance of existing products, including bug fixes and minor enhancements. Trigent’s Maintain Methodology facilitates rapid transfer of knowledge about existing systems and maintenance related activities to Trigent, and client visibility into ongoing maintenance activities. It encompasses phases for Scope Definition, Knowledge Gathering, Transition, and Ongoing Maintenance.