Trigent Insights

Hello and welcome to our series of articles and white papers.

Cloud Computing and Security and Privacy

This white paper deals with security and privacy of cloud computing and SaaS applications. Segments of cloud computing (i.e., SaaS, PaaS and the physical facility) are being secured and protected today. Moreover, the security best practices are typically superior than those provided by most small and mid-size organizations because of their limited technical resources and budget constraints. The cost, return and extensiveness of the aforementioned security best practices are spread across multiple customers and would be a challenge to be afforded or deployed by an individual small and mid-size organization on a stand-alone basis. Read More

Top 10 SaaS Best Practices

This Top 10 SaaS Best Practices white paper describes how ISVs and software development companies are or should be using best practices and innovation in software product development to bring SaaS (software-as-a-service) services to the market faster, improve quality, increase customer experience, acceptance and loyalty, and improve overall business performance. The SaaS best practices also capitalize on the enterprise Web 2.0 phenomenon and leverage Web 2.0 features for more valuable and effective SaaS services. The 10 SaaS best practices have been selected from industry research and surveys, customer experiences and our experience in the marketplace. ISVs and major software developers can utilize these best practices as a guide to market trends and how to develop SaaS services to achieve leadership and competitive advantage in the marketplace. Read More

2009 SMB IT Investment Insights:
Fueling Revenue Growth and Efficiency from Intelligent Cost Reductions

by The Trigent Team

In the current business climate, SMBs have to manage flat-to-decreasing IT budgets. Consequently, companies have to closely examine their IT cost structure and harvest excess expenditures in areas like software licensing and maintenance and convert fixed costs and infrastructure to variable costs. These companies are using these savings to drive revenue growth by investing in areas such as Software-as-a-Service (SaaS), Integrated CRM suites, Unified Communications, Collaboration, Business Intelligence and Mobility. Read More

Building and Selling Software in a Declining Market:
4 Ways to Work Smarter and Beat the Competition By Spending Money in Cost Reduction Areas

by Nagendra Rao

2008 figures from SoftwareMag.com, the IT Software journal, show that more than 100 companies in the Software 500 are smaller, new, emerging, innovative and working smarter.

Trends indicate that 2009 and beyond will be tougher times for ISVs and companies who use software to run their businesses. Competition will be intense. Price pressures will be high. Only companies that work differently will survive.

This whitepaper discuss 4 specific ways to work smarter and beat competition.

Latest research shows the top 25 percentile of companies may increase their IT budgets; however, the lower 25 percentile will reduce IT spending by 3% or more.Companies need to relook at their budgets in this downturn. You may need to reduce your budget and invest in areas that increase competitiveness and yield savings that can be invested back into the business. Read More

Reduce your IT Budget; Realize Greater Business Service Levels By Spending Money in Cost Reduction Areas

by Errol James

Latest research shows the top 25 percentile of companies may increase their IT budgets; however, the lower 25 percentile will reduce IT spending by 3% or more.Companies need to relook at their budgets in this downturn. You may need to reduce your budget and invest in areas that increase competitiveness and yield savings that can be invested back into the business. Read More

So You Think You Can SaaS

by Chella Palaniappan

If you are a startup, emerging or established independent software vendor (ISV) with a great business idea to build a new business or grow your existing business, chances are you are thinking about the new SaaS (Software-as-a-Service) model to deliver the new product to the market as opposed to the licensing model. You may even be considering a hybrid approach, using both these models and gradually transitioning to a full SaaS model. And rightly so, because the SaaS market is projected to grow to $95 billion in revenue worldwide and capture about 12% of the software market over the next five years. Read More

Web 2.0 Technology Primer

by Errol James & Chella Palaniappan

Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as the platform and an attempt to understand the rules for success on the new platform. Download Trigent's new primer on Web 2.0 to learn more. Read More

Successful Offshore Outsourcing for Small to Mid-size Businesses

by Dr. K. Kumar

This paper discusses the reasons why mid-size companies have been slow to embrace offshore outsourcing. Intended for those who have decided to pursue offshore outsourcing, it explores ways in which smaller firms can effectively plan and implement an offshore outsourcing strategy to reap the same competitive advantages as their larger counterparts, including reduced IT costs, improved process management, and greater business agility. Read More

Mitigating Risk in Offshore Software Development

by Nagendra Rao

In the last ten years, the world has seen an exponential rise in offshore development. "Offshoring" means shifting software development work to an overseas vendor. While larger businesses and Fortune 500 companies have embraced offshoring in a big way, smaller businesses still shy away from it. They associate several risks with the process. This paper discusses real and perceived risks in the offshoring process along with ways to minimize them. Read More

Beyond Hourly Development Rates

New business opportunities in application outsourcing by Bharat Khatau and Chuck Rehberg

This paper explores recent industry trends to project how companies will outsource software services in the future. It suggests that shifts in the economy, in technology, and in the IT industry are going to significantly change how software is developed and software services are delivered, ultimately providing far greater value to business. Read More

CIO's Guide to Software-as-a-Service

A Primer for Understanding and Maximizing the Value of SaaS Solutions by THINKstrategies

This paper explores the advantages of Software-as-a-Service over legacy applications, and the various trends and business factors fuelling the growth of SaaS.

THINKstrategies is a strategic consulting services company formed specifically to address the unprecedented business challenges facing IT managers, solutions providers, and investors today as the technology industry shifts toward a services orientation (i.e., SaaS). The company’s mission is to help clients re-THINK their corporate strategies, and refocus their limited resources to achieve their business objectives. Read More