Business Plan Formulation

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Technology Overview
Infrastructure Planning
Product Management Plan
Contracts and Documentation

Technology Overview and Software Development Plan

StartWise Value Proposition

Your product needs a comprehensive technology overview to help you present clear technical aspects to prospective investors, users and stakeholders. The technology overview should help interested parties understand the complexity of the product, as well as the human, financial and infrastructure resources needed to develop, support and maintain the product. The technology overview should also encourage understanding of the platform, integration aspects, partners, and vendors needed to support and maintain such a product.

Services and Deliverables

Trigent's technology team prepares a detailed Technical Overview of products that includes:

• Software platform, high level logical architecture
• Development objectives, language, DB and other technical layers
• High level development plan – covering locations, outsourcing, offshore and onsite resource plans
• Integration points with other systems
• Delivery model, web, ASP, client server etc
• Non-functional aspects that may impact technology
• Risks inherent in the product and the technology
• Technical resources needed to develop, maintain and support the product
• Training and documentation aspects

Infrastructure and IT Services Planning

StartWise Value Proposition

Your product needs to be hosted in a secure, robust environment. The number of users, transaction load, growth in load, performance criteria, nature of the application, database access, security, and fault tolerance are important factors to consider when picking your host environment. These aspects are usually the responsibility of the hosting services provider; however, interaction and recommendations from the team who develops the product are valuable and necessary.

Services and Deliverables

Trigent works with your identified hosting services provider or ISP to provide recommendations and information needed for hosting your product. These could be server platforms, software licenses, load balancing issues, security and payment gateways, database requirements and fault tolerance. We also help define the responsibilities and boundaries of operation of all three parties (the customer, the ISP and Trigent), to address and resolve any open issues, escalation paths and critical factors.

If your business has not yet picked the provider or ISP, Trigent can help you partner with an ISP.

Product Management Plan, Maintenance and Support Planning

StartWise Value Proposition

Buyers, users and investors expect to see a robust product roadmap for the next 3-6-12 months as well as a visibility forecast for the next few years. The roadmap needs to give stakeholders visibility into technology, planned features, changes in delivery model and approximate schedules and budgets. The roadmap should also show stakeholders how your product will be supported, maintained and enhanced in subsequent versions.

Trigent's StartWise Team can sharply define existing plans in terms of technology, detailed product features and build or buy decisions. The team can also create a resource plan and precise estimation of efforts for development.

Services and Deliverables

Trigent assists your business in planning a comprehensive 3-6-12 month Product Plan, covering:

• Initial development
• Features for beta and each subsequent release
• Build of buy decisions
• Warranty and support plan
• Plan for the ongoing releases for the next 2 years
• Resources, schedules and estimation of development costs for these periods
• Risks and risk mitigation strategies

Contracts and Documentation

StartWise Value Proposition

Contracts govern your product development efforts. Financial commitments, legal commitments and performance commitments need to be protected by both consumers and developers. Contracts could be for fixed remuneration, services on hire, contract staffing or build and buy. In addition, IP security and product protection is necessary, regardless of where the development may occur.

Technical aspects also affect these contracts. For example, use of certain open source components or purchased software may need to be checked for free re-distribution of code or licenses.

Services and Deliverables

Trigent has industry standard contract documentation for most software services outsourcing models. These cover:

• Master Services Agreements
• Work for Hire
• Statement of Work for Professional Services
• Mutual Non-Disclosure Agreement
• IP Protection and Confidentiality

We provide these services to our clients and incorporate amendments on a case-by-case basis.

Trigent reviews the software development plan for each engagement and provides advisory comments to clients on licensing, IP Protection and software re-distribution. Our software development plan also covers licensing revenue maximization possibilities.