Performance Testing / Cloud Testing
The challenge
According to a report from the Aberdeen group, a delay in website page loading by even one second can impact conversions by 7% and customer satisfaction by 16%.
The report also found that the average online business had 8 days of downtime in a year due to performance issues leading to lost revenues.
Website performance under demanding load is always a concern. E-retailers, SaaS providers and e-businesses are constantly worried about the performance of their websites well under widely varying user loads, unpredictable user behavior and often unrealistic page response expectations. Users get dissatisfied fast during a heavy buying season if pages load slowly or by seeing an unexpected error message during checkout.
Testing sites for performance under demanding scenarios can be expensive and unrealistic due to the present practice of frequent site updates and releases. The army of testers and the supporting infrastructure of hardware and software required to perform such tests to realistic traffic levels is available only to the largest of the site operators. Adding to this issue is the global nature of many sites that have to be responsive for almost 24/7 operation, leaving very little time for website performance testing.
Trigent’s QA and Test Services using Cloud – Amazon’s EC2 services
Trigent has partnered with Amazon to provide specialized testing services to address these daunting problems. Trigent leverages the already proven large scale infrastructure of Amazon to provide these services at a fraction of the cost of what it would cost otherwise and with proven reliability of one of the world’s largest networks. With a judicious mix of conventional performance testing, open source tools, innovative test planning processes and Amazon’s EC2 Cloud Services we provide best in class performance testing for web businesses.
Cost benefits are tremendous – no upfront capital investment is required from our clients. The only cost is the cost of services associated with the actual testing process. We provide all the tools and technology infrastructure, test planning, test case writing and execution services for a flat service fee.
Service Description
We use Amazon EC2 cloud services that are appropriately provisioned for simulating global users hitting the website.
Users’ buying behave varies in each market, buying event, circumstances and time of the day. Some users would enter and finish the transaction and exit within 3 minutes. Some would want to exhaustively search and then decide what to do. Some would spend days browsing before using the shopping cart. Test planning and intelligent building of test scripts allow the team to simulate these different users.
Parameterized test scripts allow the test team and business users to change the load in steps, time between ramp up, target load, mix of types of users and other variables without programming effort.
The number of runs for each test scenario can be controlled by experience and best practices that come with testing these types of applications for different industries and markets. For instance, the requirements and test plan for a charity website that is open for a day for donors that wish to contribute for a cause could be very different compared to a fashion products site that launches a new range for the summer season.
Trigent can also designs the test plan and test scripts to simulate these different scenarios for lean organization that may want to take over the testing by themselves and configure tests themselves. The entire test plan, harness and scripts are designed for ease of change by customers who may not be very technical or may not want to spend effort in programming.
Browser and platform compatibility services are also built into Trigent’s test processes.
The service deliverables include Performance Test Scenarios, Automation Scripts and Application Test Reports.
What do customers get from Trigent’s testing services?
In summary, using Trigent’s Web QA services customers are able to:
- Test web applications faster, sufficiently and at a lower cost
- Use best in class tools that meet test requirements and are not expensive, like Open Sources tools and Cloud based infrastructure (Amazon EC2 services)
- Simulate the extensive infrastructure for load testing easily
- Free up internal users from testing work
- Lower overall costs for testing by using Trigent’s outsourced offshore team that can ramp up and down with market needs
- Obtain overall savings of up to 60%
Who has used Trigent’s WebQA Services?
- The nation’s leading apartment rental site has used Trigent’s services to manage their development, QA and testing for several years.
- Gaming websites use Trigent Performance Testing services to validate performance during peak loads.
- E-Retailers have used Trigent’s services to ensure that functionality does not break with simultaneous users conducting intense e-commerce transactions on the site during holiday buying.
- Not for profit organizations use Trigent’s Performance Testing to ensure that thousands of donors converging on the site during a 4-5 hour charity drive are not disappointed, see slow performance or erratic functionality while making a donation.
