Due to changing software licensing models, software vendors face rising competitive pressure to grow their core businesses. Shorter product cycle times are forcing them to rush into new product introductions, and focus on expanding their market share. The economics are also forcing them to align their valuable resources to critical tasks while attempting to reduce back-office costs. Similarly, SMEs and subsidiaries/divisions of larger companies find it increasingly time consuming and costly to develop, implement and support systems, maintain an IT infrastructure, find and retain scarce technical resources, and control IT expenditures.
SaaS (Software-as-a-Service) is the answer to these challenges. As an alternative to buying software and paying for periodic upgrades, paying for and maintaining technical resources and infrastructure, SaaS may provide a better alternative for many existing and future solutions. These include applications such as new product development, marketing, sales, customer service, portals, content management and collaboration being made available on a usage or time-basis via the Web. Since SaaS is subscription-based, upgrades are routinely provided during the term of the subscription and SLAs (Service Level Agreements) are always defined and followed to ensure the proper level of services and support.
Subscribing to SaaS offers our clients the following benefits:
Trigent has completed several SaaS - related projects using its offshore global delivery model. Examples of projects include:
Several of these deployments involved re-architecting legacy client server applications for delivery via a SaaS model. In several projects, Trigent partnered with a SaaS platform provider and provided an upfront Web-based environment to its clients for design, development and service rollout.
"The use of the AO API built by the Trigent team has seamlessly integrated our Ultracart online store with Articulate Online..."
- Tom Vu, Manager of Web and Systems, Jaspersoft.com