2009 SMB IT Investment Insights:
Fueling Revenue Growth and Efficiency from Intelligent Cost Reductions

Summary
In the current business climate, SMBs have to manage flat-to-decreasing IT budgets. Consequently, companies have to closely examine their IT cost structure and harvest excess expenditures in areas like software licensing and maintenance and convert fixed costs and infrastructure to variable costs. These companies are using these savings to drive revenue growth by investing in areas such as Software-as-a-Service (SaaS), Integrated CRM suites, Unified Communications, Collaboration, Business Intelligence and Mobility.

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