BFSI | Trigent Software

Reshaping BFSI for the digital age

Today's market shifts and disruptions result from heightened internet use and digitization. The focus of every organization in this sphere is to get information to the customer's fingertips, thereby fuelling digital transformation. Although systems are in place, regulatory scrutiny also affects the industry's revenue growth and operating efficiencies. Unless the two are addressed, a high-risk situation could fall upon financial and wealth management institutions, including retail banks and real estate investment trusts. Some of the risks specific to this sector include misaligned business processes and information silos that affect operations and information security.

Additionally, several disruptive technologies and fintech trends such as automation are gaining a quick foothold in the industry. Established financial institutions, retail banks, wealth management enterprises, and real estate investment trusts must address the challenges and assimilate these latest technology trends to serve customers better and cement brand loyalty.

What is required is a holistic approach to seamlessly integrate development and operations via automation, standardization and resource management, which is the mantra for futuristic financial institutions. Trigent offers a full array of innovative and focused services portfolios addressing automation, standardization and resource management needs - helping companies stay ahead of the game.

Challenges

Operational efficiency
Data loss and security
More sophisticated consumer demands
Increasing product complexity
Customer retention
Navigating regulatory compliance

Retail banking

Retail banking customers prefer doing everything remotely - both transactions and advice or purchases - take advantage of multiple digital channels. Retail banks see this as a major cost center - but looking at the future of banking, this dynamic needs reversal.Instead of considering it as a cost, Retail banks should provide omnichannel service, accelerate the transformation of core banking systems to retain existing customers and attract new customers.

We make retail banking genuinely customer-centric. We enable superior digital experiences by leveraging disruptive technologies, APIs and DevOps to optimize infrastructure and adopt a futuristic attitude to accelerate retail banking business models.

Real estate investment trusts (REITs)

The real estate market is a booming component of global financial business, and REITs occupy a significant position. Efficient business applications are critical for making the right investment decisions. Real estate investors working in Real estate investment trusts must make informed decisions regarding sales and trends to maximize profits. But finding the right mix of systems to improve performance, internal business processes, and ROI has become a daunting task.

We understand the unique needs of real estate investment trusts managers - Equity and Mortgage REITs. We offer the perfect combination of technical expertise and deep domain understanding to successfully deliver impactful solutions to meet those needs.

Wealth management

The global wealth management industry is expected to reach $3 Trillion by 2030. The industry constantly innovates with different product mixes that are launched to outperform the market and deliver superior returns for investors.

To differentiate itself in the fiercely competitive market and to meet the growing customer expectations, it is imperative to develop a next-gen version of wealth management application.

Digitization of wealth management provides opportunities to create revenue uplift and lower the cost-to-serve using digitally-enabled client relationships, increased front-office productivity and operational excellence.

We leverage our industry experience in wealth management and provide services in areas of business strategy, process re-engineering, risk evaluation, and platform support.

Financial

Financial companies have redefined innovation in their business. They are changing the market dynamics by focusing on emerging technologies that have the potential to provide a renewed experience to their customers. Secure interface and robust performance define the success factors for this domain.

We partner with FinTech companies to expand their businesses, improve customer service and processes, or cut costs through automation.

Insurance

Insurers face complex business problems - customer experience management, operational efficiency, speed-to-market, underwriting profitability, and claims optimization. With industry-relevant experience combined with state-of-the-art Insurance automation strategies, we help InsurTech businesses redefine their strategies, re-imagine their products to achieve optimum business benefits, and thrive in the digital economy.

Trigent’s insurance automation domain experts can help you extend functionalities of your existing system by studying the nature of the changes, particularly focusing on high-risk scenarios and combinations involving policy dates and premiums. Our proven test methodologies ensure the right configuration and field validation of all the modules using the test cases.

By harnessing the power of our disruptive technology suite, and knowledge in insurance automation, insurers can transform claim processing, enhance risk management and streamline their operations.

Solutions

Advisory and consulting

Business process management

Self service and collaboration solution

Banking blockchain suite

Risk data management suite

Insurance automation

Equity REIT

What our customers say about us

We are impressed with their attention to detail, project management, and dedication to our project's success. Trigent Software's efforts have helped the client build higher quality products and become less dependent on their user acceptance testing process.

— VP Digital Systems – Financial Firm

Trigent’s implementation and follow-on support has drastically improved cross-country communication and document sharing. The team migrated a substantial amount of data but remained within budget and competitively priced. They continually refined communication processes and backend support.

— Vice President, Controller – US-based Financial Services Firm

Banking, financial services, real estate investment trusts & insurance

Digital technology is spurring financial institutions