IT Infrastructure Services, Data Center Management

Build an agile infrastructure to meet your business needs

The best brands are struggling to meet customer expectations in today's digital era. To offer superior customer experience, businesses are focusing on digital transformation. Many organizations begin with modernizing the applications and processes with less focus on software infrastructure. In due course of time, this strategy leads to infrastructure becoming a bottleneck. Don't let this happen to you.

Avail Trigent’s full-stack cloud platform with comprehensive Infrastructure as a Service (IaaS) for virtualized compute, storage and network.

Challenges

Data acquisition problems
Unexpected downtime events
Security and compliance
Lack of virtualization and automation
Lack of efficient data storage architectures

Consulting

Innovative and intelligent software infrastructure to meet future business growth

Solutions

Improve agility and flexibility with technology-agnostic solutions

Design & build

A highly agile, scalable, and responsive IT computing infrastructure

Implementation

Enabling rapid deployment and provisioning of computing infrastructure resources

Managed services

Get peace of mind with ongoing monitoring and configuration support

Data center management

Holistic view of how all your data centers are performing.

Consolidation
Infrastructure cloud migration
Transformation
Virtualization

Server management

Provide support for remote, physical or virtual server instances physically located at the client site or in branch offices.

Systems Management Services
Incident and Performance Monitoring
Incident and Performance Reporting
Incident Management
Patch Management
Vulnerability Scanning
Identity Access Management

Storage management

Manage and monitor day-to-day operations including storage devices, and data-in-place (snapshots, replication).

Storage Provisioning (Add, Change, Delete)
Performance Management
Workload Placement
Capacity Management
Operations Management
Maintaining the storage environment
Problem Management
Change Management

Network services

Build, standardize and simplify next-gen network infrastructure to ensure high reliability, availability, performance, and cyber resilience - an always on, always available network.

Data Centre Transformation
WLAN and LAN Management
Unified Communications
Network Automation and Analytics
Network System Integration Services
Network Security Services
IP Address Management

Security services

Enforce appropriate security policies and assists with any security exceptions or incidents that may occur.

Operational Management
Security Incident Management
Compliance Management
Audit Support
Solution Analysis
Information security advice and guidance
System Assurance
Global information security coordination

Workplace services

Provide employees the seamless, intuitive and personalized experiences that they experience on their devices and applications. Increase workforce productivity and efficiency by designing and deploying secure digital workspaces in hours, not weeks.

Asset Management Services
Mobility and BYOD
Desktop and Application Virtualization
Unified Communication and Collaboration
Desktop Engineering
On-site Support/Field Service
End-user Gateway Solutions

Virtual command center

Trigent's virtual command center solution provides proactive and intelligent 24x7 management of your IT infrastructure. We ensure your business-critical IT infrastructure's high availability and performance so that your employees enjoy seamless access to them at all times from anywhere.

Flexible VCC plans for your IT needs...

Disaster recovery & back-up

Planning and deployment/setup
Robust recovery plans
Data Replication
Systems/VM backup
Application Deployment
Periodic Failover testing

Our capabilities

Our technology expertise along with proven delivery methodologies, tools and processes ensure that you enjoy a seamless transformation without any business disruption or undue cost and time overruns. To build your transformation roadmap, we suggest you begin this journey with discovery or assessment.

Discovery: we are listening

During Discovery we understand your business objectives and an accurate view of your IT environment. The overall results of the assessment are split into two main parts –

Health Result: Relates to the current state of the environment. Are the key components and services functioning the way they should, systems online and responsive, and so on.
Risk Result: Relates to the potential future state of the environment. Are there processes, documentation, and systems in place that would help mitigate future problems in the environment? This can include change control, monitoring, SLAs, training, and so on.

Based on the assessment findings, your IT goals, business impact and value for your organization, we establish a remediation plan. The plan is customized and prioritized to improve the Active Directory environment.

Infrastructure maturity continuum

We infuse the best practices, create a roadmap and transform your IT environment to a state of higher maturity to improve your services.

Level One: Disparate tools, standalone systems, non-standard technologies, processes, and procedures define this level.
Level Two: Infrastructure that has systems, tools, and processes in place but lacks standardization falls under this level. In the absence of standardization, ad-hoc decisions will be made to adapt digital transformation, and this can be more harmful than beneficial in the end.
Level Three: Tools and processes are in place, but the infrastructure may not be cost effective. It could be that data is stored in-house, and the cost of running a data center far outweighs the benefits.
Level Four: Infrastructure can be moved to the cloud and is ready for transformation. Also, legacy systems are replaced by platforms and applications, can be shifted to the cloud, without interrupting existing business processes.
Level Five: Maturity in IT infrastructure sees a complete integration of tools, technologies, processes, and practices.

Engagement models

Trigent with its global delivery model provides"follow the sun" advantage to its customers. This delivery model allows you to focus on your core competencies; while we manage the technology operations with the help of an international team.

Learn more

Transformational approach

You'll need an agile technology infrastructure to withstand tomorrow's competitive demands. One that is able to adapt to new business models, scalable, improve reliability and performance. Our approach helps you identify where and how to prioritize your infrastructure transformation, align it with your business goals, gain consensus from your team on issues and priorities, define key actions for closing gaps and document the benefits.

Benefits

Standardize and streamline your IT services.
Reduce Total Cost of Ownership (TCO) and CapEx.
Prevent infrastructure sprawl with analytics.
Automate and orchestrate your data center.
Protect against data breach.
Improved overall SLAs (FCR, MTTR, cost/call etc.) and ability to respond to business.

Infrastructure services

Is infrastructure a bottleneck to your digital transformation?